Macro Process Management Consulting

Objectives of macro process management consulting are the provision of a completive overview on the processes of an organization and the demonstration of their interrelations to ensure the adequate internal & external communication of the process portfolio. Further objectives are the provision of process management standards and the development of adequate roles for the process-oriented organizations. Objects of consideration of macro process management consulting are the identification of the affected organisation, process maps, networks of processes, applied methods for process management, the organizational design for process management etc.

The benefits of macro process management consulting are:

… for the organization:
  • Application of adequate structures as process-oriented organization;
  • Contribution to organizational learning, thereby increasing efficiency & effectiveness of the organization ;
  • Contribution to the further development of the organizational culture by e.g. common agreements on terms & wordings, common constructions of reality etc.;
  • Transparency regarding the processes to be performed by the company and their interrelation;
… for the members or the organization:
  • Contribution to individual learning;
  • Transparency regarding the processes to be performed by the company and their interrelation;
  • Adequate distribution of personnel;
… for customers:
  • Basic information on processes impacting the relationship between customers and the
    company;
… for cooperation partners and suppliers:
  • Opportunity for co-evolution together with the process-oriented company;

The macro process management consulting can include the following services:

  • Development of structures of a process-oriented organization (definition of roles, PcM Office, process manager etc.)
  • Development of process management standards and guidelines
  • Development & structuring of the process portfolio of an organization by process maps, process lists, process portfolio matrices, chains of processes and networks of processes
  • Periodic controlling and optimization of the process Portfolio

Macro process management consulting is carried out by a consulting team in cooperation with representatives of the client’s organization.

Macro process management consulting is performed on the basis of the management approach RGC PROCESS.

 

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