Objectives of micro process management consulting are the analysis of the company’s micro process management competences and its support in the further development of these competences. Objects of consideration of micro process management consulting are process descriptions, the definition of process boundaries, process KPIs, process controlling, process optimization etc.
The benefits of micro process management consulting are:
|… for the organization:||
|… for the members
of the organization:
|… for customers:||
|… for cooperation partners and suppliers:||
The micro process management consulting builds on the results of macro process management and can include the followingservices:
- Development & structuring of particular processes of an organization by defining process boundaries, developing process descriptions, process break down structures, flow charts, responsibility matrices etc.
- Periodic controlling of processes based on specific KPIs
- Optimization of processes upon request
Micro process management consulting is carried out by a consulting team in cooperation with representatives of the process-oriented company.
Micro process management consulting is performed on the basis of the management approach RGC PROCESS.