Data privacy statement

Roland Gareis Consulting GmbH handles all data provided by customers (open trainings, in-house trainings, events, product orders, etc.) confidentially. Roland Gareis Consulting GmbH collects, processes and uses your personal data only with your consent or order for the purposes agreed with you or if another legal basis exists in accordance with the General Data Protection Regulation (GDPR) in compliance with the data protection and civil law provisions.

There will be only such personal data collected that is required for the performance and processing of our services or that you have voluntarily provides to us. Personal or business information, such as name, e-mail address and postal address are used exclusively for the individual support of the participants, for the handling of contracts concluded with them, for billing purposes, for the communication of orders, for the transmission of product information and for the (technical) administration. By concluding a contract, the participants expressly consent to the utilization and processing of their data to the same extent and agree that they will be informed in the future about services and products of Roland Gareis Consulting GmbH. Participants may revoke their consent to information about services of Roland Gareis Consulting GmbH at any time.

We also use cloud storage services to store our data. If cloud storage services are outside the EU, we only use cloud storage in the US that is certified under the EU-US Privacy Shield.

E-Mail Marketing

The RGC newsletter keeps you up to date on trainings, events, innovations, current offers and RGC News. The newsletter can be subscribed free of charge with a few personal details. By ordering the newsletter, you agree that all the data provided will be processed for advertising purposes in the course of sending out the newsletter. You may revoke this consent at any time and without stating reasons by clicking the unsubscribe link at the bottom of each newsletter or by sending an e-mail to office@rolandgareis.com. If you would like to change your data, please contact us by e-mail at office@rolandgareis.com.

For sending and analysing selected newsletters, the data is sent to a shipping service provider. The shipping service provider records the opening and clicking behaviour of these newsletters. We need this data to be able to continuously improve our services. The processing and use of the data takes place exclusively in the territory of the European Union. A corresponding order data processing contract was concluded with the shipping service provider.

Transfer of data to third parties

Your personal data will neither be published nor authorized by Roland Gareis Consulting GmbH to third parties especially without your consent. In order to achieve the intended purposes, it may occasionally be necessary for us to pass on your data to order data processors (in particular our service providers). We only work with contract processors who provide reasonable guarantees that appropriate technical and organizational measures will be taken to ensure adequate protection of your personal data and rights.

These are:

  • printers
  • shipping services
  • photograpfer
  • graphic services
  • IT services
  • Customer management systems and associated support companies
  • Web hosting services
  • Web analysis services

Roland Gareis Consulting GmbH can be legally obliged to pass on your data when it is necessary for assertion, exercise or defence of legal claims before an authority.

Security of your data

The protection of your personal data takes place through appropriate organizational and technical precautions. These precautions relate in particular to protection against unauthorized, unlawful or accidental access, processing, loss, use and manipulation.

In spite of attempts of strict compliance to high standards of diligence requirements, it cannot be excluded that information you have disclosed us through the internet will be recognized and exploited by other parties.

Please note that we cannot assume any liability whatsoever for the disclosure of information through faults in the data transfer as well as unauthorized access by third parties (eg. Hacker attacks on the email accounts or telephone, interception of fax) that were not caused by us.

Your rights

You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. You have the right to lodge a complaint with your regulatory authority. In Austria, this is the data protection authority.

Information, correction, cancellation and oppostition

Pursuant to Art. 15 EU-GDPR, you have the right at any time to obtain information about the data stored about you as well as the right to correct and delete these data (Art. 16 or Art. 17 para. 1). Upon request, Roland Gareis Consulting GmbH will inform you in writing which personal data is stored. This information is free of charge.

Furthermore, according to Art. 21 EU-DSGVO, there is a right of objection with which you can revoke your consent to the use of your personal data at any time with effect for the future towards Roland Gareis Consulting GmbH. With an e-mail to office@rolandgareis.com you can receive information about your stored data or revoke your consent.

Cookies

This site uses cookies. These are small files that are stored on your device using the browser. Basically, cookies are used to provide users with certain features on a website. For example, they may be used to help you navigate a website, to allow you to continue to use a website where you left it, and / or to save your preferences and preferences when you return to the website, Cookies cannot access, read or modify any other data on your computer. Most of the cookies on this website are called session cookies. They will be automatically deleted when you leave our website. Persistent cookies, however, remain on your computer until they expire or you manually delete them in your browser. We use such persistent cookies to recognize you when you next visit our website. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. Disabling cookies may limit the functionality of our website.

Hosting and Log files

To operate our website, we need hosting services such as infrastructure and platform services, computing capacity, disk space, database services, security and maintenance services. We or our hosting service provider processes data from our website visitors such as contact data, content data, usage data, metadata and communication data based on our legitimate interest in a satisfactory and secure website offer. For the same reason, we or our hosting service provider processes so-called server log files (eg called website, file, call time, amount of data, browser and operating system information, referrer website, IP address, user provider) , Log files are stored for security reasons (misuse or fraud detection) for a maximum of 12 months. If it is necessary for evidence due to an incident, data may also be stored longer. We have a contract data processing contract with our hosting provider.

Web analysis and cookies

This website uses features of the Google Analytics web analytics service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. For this purpose, cookies are used that allow an analysis of the use of the website by its users. The information generated thereby is transmitted to the servers of the supplier in the USA and stored there. You can prevent this by setting up your browser so that no cookies are stored.

We have concluded a corresponding contract data processing contract with the provider. Your IP address is recorded but immediately anonymized by truncating it. As a result, only a rough localization is possible. The relationship with the web analytics provider is based on the EU-US Privacy Shield Agreement https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). Data processing takes place on the basis of the statutory provisions of Section 96 (3) TKG and Article 6 (1) (f) (legitimate interest) of the GDPR. Our concern in the sense of the GDPR (legitimate interest) is the improvement of our offer and our website. Opt-out: https://tools.google.com/dlpage/gaoptout

Facebook pixel

We use Facebook Pixel of Facebook, a social media network of the company Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland. The code implemented on this page can evaluate the behaviour of visitors who have come to this website from a Facebook ad. This can be used to improve Facebook ads and this information is collected and stored by Facebook. The collected data is not visible to us but can only be used within the scope of advertising advertisements. The use of the Facebook pixel code also sets cookies.

By using the Facebook pixel, the visit to this website Facebook is communicated, so that visitors get to see matching ads on Facebook. If you have a Facebook account and are logged in, the visit to this website will be associated with your Facebook user account.

How to use the Facebook pixel for advertising campaigns is available at https://www.facebook.com/business/learn/facebook-ads-pixel

More information about Facebook’s data policy can be found at https://www.facebook.com/policy.php.

LinkedIn

We use components of LinkedIn network on our site. LinkedIn is a service of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you visit our website that has such a component, this component causes the browser you are using to download a corresponding representation of the LinkedIn component.

Through this process, LinkedIn is informed about which specific page of our website is currently being visited. If you click the LinkedIn “Recommend Button” while logged in to your LinkedIn account, you can link the contents of our pages to your LinkedIn profile. As a result, LinkedIn is able to associate your visit to our pages with your LinkedIn user account.

We have no control over the information that LinkedIn collects or the extent of the information collected by LinkedIn. We also have no knowledge of the content of the data submitted to LinkedIn. For details about LinkedIn’s data collection, rights, and settings options, please refer to the LinkedIn Privacy Notice. These notices can be found at http://www.linkedin.com/legal/privacy-policy

Integration of services / or content of third parties

Third-party services are used e.g. to include videos or fonts. For this purpose these third-party providers need the IP addresses of the website users, since otherwise they cannot deliver the integrated contents to the user terminals. In addition, third-party cookies may be set on end-user devices, e.g. Save which video has been viewed for how long before you can continue at this point. Furthermore, the cookies may contain technical information about the user’s browser and operating system as well as information about website references, visit time, etc.

We include the following services of third parties:

Videos from YouTube: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/.
Opt-Out: https://adssettings.google.com/authenticated.

Google Fonts: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/.
Opt-out: https://adssettings.google.com/authenticated

 

Last update: May 22nd, 2018

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